FAQs

Have questions? We’re here to help.

The Vitaccess Real MG registry is a secure platform designed to bring together the experiences of people living with MG. By sharing information over time, participants help researchers and clinicians better understand MG, how it affects daily life, and how treatments work in the real world.

If you’re discovering the registry for the first time or thinking about joining, it’s natural to have questions. Below you’ll find answers to some of the most common questions about taking part, what information may be collected, and how your data is protected.

If anything feels unclear, or you need extra support, you can contact the registry team at vrmg@vitaccess.com – we’re here for you every step of the way. You can also review our Privacy Policy for more information about how your data is handled and protected.

Frequently Asked Questions

What is the Myasthenia Gravis patient registry?
The Vitaccess Real MG Registry is a secure online research platform where people living with myasthenia gravis (MG) can share information about their health and experiences.
The goal of the registry is to build a database of real-world information about MG. By combining information from patients with data from medical records, researchers can better understand how MG affects people’s lives and how treatments work in everyday settings.
Over time, this research may help improve care and support the development of new therapies for MG.
Why is this registry important?
MG is a rare condition, and there is still much to learn about how it affects people over time and how treatments work outside clinical trials.
By bringing together information from people living with MG, the registry can help researchers:

• understand how MG symptoms and quality of life change over time
• learn about patients’ experiences with different treatments
• better understand fatigue, daily activities, and quality of life
• identify unmet needs in MG care
• support the development of future treatments and better care strategies

Your experience matters and sharing it can help shape the future of MG research.

Who is behind the registry?
The registry is sponsored by Vitaccess, a patient-centered research organization that specializes in real-world health research.
The project is conducted in partnership with the Myasthenia Gravis Foundation of America and is guided by an independent Scientific Advisory Board that includes clinicians and patient representatives.
This ensures the registry is conducted with strong scientific standards and always with the interests of patients in mind.
Who can join the registry?

You may be able to take part if:

• You are 18 years or older
• You have a confirmed diagnosis of myasthenia gravis
• You live in the United States
• You have access to a smartphone, tablet, or computer
• You are able to provide informed consent

You cannot join while actively participating in a clinical trial, but you may be able to take part once the trial has ended.

How do I join?
If you are interested in participating, you can register your interest here
If you are eligible:

1. You will receive your unique login details for the registry platform.
2. You will review information about the study and provide informed consent.
3. Once registered, you can begin completing surveys about your MG and your experiences living with the condition.

Support is available if you need help with the registration process.

What will I be asked to do?
You will be asked to complete short surveys about their MG and how it affects their daily life.
Most surveys take around 15 minutes or less per month to complete.
These surveys include questions about:

• MG symptoms
• fatigue
• daily activities
• treatments
• quality of life

You may also choose to receive short SMS check-ins asking whether your symptoms have changed.

What information will I be asked to provide?
You may be asked to share information such as:

• basic demographic information
• details about their MG diagnosis
• symptoms and disease experience
• treatments and medications
• fatigue and daily functioning
• quality of life

Some information is collected when you first join, and additional surveys are shared over time.
With your permission, certain information from your medical records, such as treatment history, may also be included to help researchers better understand MG.

What information will I be asked to provide?
You may be asked to share information such as:

• basic demographic information
• details about their MG diagnosis
• symptoms and disease experience
• treatments and medications
• fatigue and daily functioning
• quality of life

Some information is collected when you first join, and additional surveys are shared over time.
With your permission, certain information from your medical records, such as treatment history, may also be included to help researchers better understand MG.

Is my data secure?
Yes. Protecting your privacy is extremely important.
Your personal information is stored securely and handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Researchers who use the registry data will only have access to de-identified information, meaning they cannot see details that would identify you personally.
If medical record data is included, it is collected through secure systems that follow strict security and privacy standards.
See our Privacy Policy for more information.
Is there any compensation for taking part?
Yes.
As a thank-you for your time, participants receive a $4 Amazon voucher for each survey completed.
Can I stop participating?
Yes. Participation in the registry is completely voluntary.
You can withdraw from the registry at any time, without giving a reason.
Your medical care will not be affected if you decide to withdraw.
What happens to my data if I withdraw?
If you withdraw from the registry, no new information will be collected from you.

Data that has already been collected may still be used for research in an anonymized form, as allowed by the consent you provided.

How will researchers use the registry data?

Researchers will use the registry data to better understand:

• how MG symptoms change over time
• how treatments work in real-world settings
• the impact of MG on daily life and quality of life

All research uses de-identified data, meaning individuals cannot be identified.

Results may contribute to scientific publications, healthcare research, and future MG treatments.

Will participants receive updates about research findings?
Yes.

Where possible, updates about registry progress and research insights will be shared with participants and the MG community.

Will registry results be shared with the MG community?
Yes.

The goal of the registry is to support the entire MG community. Findings may be shared through:

• research publications
• community updates
• presentations to MG organizations and researchers

Who can I contact if I need help?
If you have questions about the registry or need support, you can contact the registry team:

Email: vrmg@vitaccess.com

The team can help with:
• registration questions
• accessing your account
• technical support
• general questions about participation

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