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          privacy policy

 

 

 

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We are committed to protecting your privacy

This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

IP address lookup

Our company uses third parties to provide information about visitors to our websites. When you visit our website, we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.

Website cookies and link tracking

Cookies allow us to provide important site functionality, so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.

By using your browser controls, you are always in control of the cookies we store and access on your computer. More information on how to control cookies and limit personal data processing can be found at www.youronlinechoices.com/uk/five-top-tips.

You can view our cookie policy in more detail by following this link.

Type of communications

By submitting your email address, you are consenting to receive the piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes but is not limited to; invitations to our industry leading events and webinars, our latest assets (whitepapers, guides, reports, infographics, videos and case studies) and promotional offers on software and services. We would also like to keep you abreast of the charity events and initiatives we partake in.

At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link. 

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Information Collected

We may collect any or all the information that you give us depending on the type of transaction you enter, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

 

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Disclosing Information

Whilst we will never disclose or share your personal data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.

We use Squarespace (Website: Squarespace.com) to host our website and email services (G suite by Google Cloud, Website: https://gsuite.google.com).  For more information, please read their privacy policy at their website.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at IT@vitaccess.com. You can also correct any factual errors in that information or require us to remove your details form any list under our control.

Under GDPR you have the right to access personal information that Vitaccess processes about you.

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You can request from us information about:

  • The personal data we hold about you
  • The categories of personal data concerned
  • The purposes of the processing
  • Details to whom your personal data has/will be disclosed
  • How long we retain your personal data
  • If we did not collect the data directly from you, information about the source

You may also request from us the following:

  • That we update any incomplete or inaccurate data about you
  • Request that we delete your personal data in accordance with GDPR

You may request we action your rights by contacting us at Vitaccess, Oxford Centre for Innovation, New Road, Oxford, OX1 1BY, UK, or by emailing us at dpo@vitaccess.com.

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

International Transfers

Your personal data may be processed outside the EU by us or the third parties we use.  Your personal data may be processed in the following countries [Insert list of countries where it may be processed].

Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.

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Security & Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.  Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.

How Long We Retain Your Data

Vitaccess only retains personal information for as long as is necessary.  For further details on our data retention periods please contact us.

Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

Children

We do not knowingly collect Personal Data through this website from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through this site.  

Links to Other Web Sites

Our services may contain links to other websites not controlled or operated by Vitaccess.  These links do not imply that we endorse these third-party sites. We recommend reviewing those sites directly for information on their privacy policies.