Lorraine Andrews

Compliance Associate

Lorraine is the Compliance Associate at Vitaccess.
Her key responsibilities are planning and managing ongoing maintenance requirements for the company’s UKAS-accredited ISO certifications: Quality (ISO 9001) and Information Security (ISO 27001). Often working collaboratively with the wider team, she ensures that company policies, procedures, and processes consistently reflect services delivered by Vitaccess, while remaining ISO-compliant. She further ensures that the company maintains a structured internal audit schedule, a robust business continuity plan, and effective information security controls.
Lorraine provides support to the business as a whole in the identification and implementation of process improvements to maximize efficiency, alongside maintaining Vitaccess’ Cyber Essentials certifications and the roll-out of GDPR, ISO, and information security training.
She has over 20 years’ valuable experience within the financial services and learning and development sectors. In this time, she has built her expertise in business development, account, project, and client relationship management, and both online and classroom-based training design, development, and delivery.
Originally from Hampshire, Lorraine now lives on the picturesque south coast of Wales. She loves maintaining an active lifestyle, going on dog walks, and eating out with family and friends.

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