This Melanoma UK application (or “app“) is provided free of charge to users by Vitaccess Limited (“we” or “us“) for the purposes of a study into the impact of melanoma and drug treatment in the real world (the “study“). Users (referred to as “you“) are intended to be participants in the study who have been diagnosed with melanoma. The app collects information from you, and also includes some condition management features (“CMFs“) for you to use.

There are some rules for you to follow in using our app and its content, and some limitations on the extent to which you should rely on the app, all as set out below.

For information about how we use your personal data, please see our privacy notice.

We may update these terms from time to time. They were last updated on 22 June 2018.

  1. Who we are

Vitaccess Limited is a company registered in England and Wales with company number 10642948.

Intellectual property rights (including copyright, database rights and trademarks) subsisting in relation to the app and its content are owned by Vitaccess Limited and its licensors.

Please contact us with any queries about these terms, or if you have any concerns about the actions of other users with whom you interact.

You can contact us:

  1. Acceptable use of our app

You agree that you shall:

a) access and use the app only for the purposes of participating in the study and using the CMFs, and you acknowledge the intention is for you regularly to participate in surveys;

b) access and use the app using your own username and password, and keep your password confidential;

c) provide us with accurate information to the best of your knowledge;

d) ensure that any information and other content which you input or upload into the app (or otherwise provide to us) do not include any unlawful content, including:

  • content which is obscene or abusive; or
  • content which, when stored or used by us for the purposes of the study infringes or breaches intellectual property rights (such as copyright), data protection or confidentiality obligations or any rights of privacy;

e) respect other users of the app and their rights, and not harass, threaten or intrude upon their privacy, nor interfere with their lawful use of the app;

f) respect the confidentiality and privacy of other people’s data if that data is shared with you through use of the app;

g) not access, use, copy, modify or share the app or its content other than as permitted by us for the purposes of the study and the CMFs, nor attempt to reverse engineer, decompile or disassemble any of the app’s software or technology;

h) not make any unlawful or unauthorised use of the app or our (or our providers’) equipment, software or networks, including:

  • attempting to gain unauthorised access;
  • introducing any virus or malware;
  • causing any denial of service attack, overloading or causing damage; or
  • committing any criminal, fraudulent or otherwise unlawful act;

i) uninstall the app if you withdraw from the study, or if we cease to provide it for the purposes of the study or, if requested by us, install and use an upgraded version of the app in place of your current version;

j) inform us promptly if you become aware of any misuse of the app; and

k) comply with such additional rules as we may reasonably request in relation to the app and the study.

  1. Limitations on the app and our liability to you

a) We may, at any time, withdraw the app, or any CMF or other content, or terminate or suspend your access to or availability of the app and its content (or any part of it). This may be done at our absolute discretion, including if you are not an eligible participant, if you do not regularly complete surveys, for the purposes of repair, maintenance or updates, if there are changes to the study, or if you are withdrawn from the study by any other party (such as the study investigator, Melanoma UK or Salus IRB).

b) We may also, at any time, make changes to the app, or any CMF of other content.

c) Whilst we seek to provide the app and the CMFs with reasonable care and skill, we do not guarantee their availability, accuracy or appropriateness for your specific needs. In particular, they are not intended to provide you with advice on your symptoms, and we do not routinely monitor your data to identify medical concerns. You should raise any medical concerns or issues with your clinician.

d) We do not exclude or limit any liability to you for fraud, or for death or personal injury caused by our negligence, or any other liability which cannot lawfully be excluded.

e) Subject to (d), to our obligations to provide the app and CMFs with reasonable care and skill, and to our data protection obligations, we are not liable to you for:

  • any loss, damage or distress arising from reliance on information or reliance on availability of the app and/or any CMF or other content; nor
  • any unavailability of data or information within the app (for example if you are unable to access information which you previously uploaded).

f) We are not responsible for any communication you enter into outside of the app, even where initial contact details have been shared through your consent to do so in the app.


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